Terms & Conditions for Memberships
1. Introduction
These Terms & Conditions ("T&Cs") govern your use of the membership services provided by Emery & Partners ("we," "us," or "our") through our website and membership portal. We offer both paid memberships and free membership access for specific purposes, such as participation in our RFP process. By purchasing or using a membership, you agree to these T&Cs in full. Please read them carefully before signing up.
2. Membership Plans and Tiers
We offer both paid and free membership plans:
- Paid Memberships: These include monthly and annual subscription options, providing premium features and services. Each paid membership tier offers a unique set of benefits. For detailed information about the benefits, pricing, and features of each paid membership plan, please visit our website at www.emeryandpartners.com. By selecting a plan, you agree to pay the fees associated with that plan.
- Free Memberships: We also provide free membership access for specific purposes, such as participation in our RFP process. Free memberships have limited features compared to paid memberships and are available to selected participants.
3. Services Provided
We provide a range of services depending on the type of membership:
- Paid Membership: Paid members gain access to premium features and services, such as exclusive content, webinars, enhanced support, AI chatbot services provided by third-party providers, and other benefits as described on our website.
- Free Membership: Free members have access to limited features, such as the RFP part of our portal, which is available to selected participants in our RFP process.
4. Payment, Billing and Trial Periods
- Trial Periods: We may offer trial periods for paid memberships, allowing members to experience our services firsthand. During the trial period, you may cancel your membership at any time without incurring any costs. If you do not cancel before the end of the trial period, the membership will automatically convert to a paid subscription, and billing will begin.
- Billing: Membership fees are billed at the beginning of each billing cycle (monthly or annually) and will continue until you cancel your subscription.
- Payment Method: You must provide a valid payment method to subscribe. We accept various payment options, which will be indicated during the checkout process.
- Failure to Pay: If a payment fails, we reserve the right to suspend or terminate your access to the paid membership services.
5. Cancellation, Refund, Trial, and Membership Duration
- Cancellation: You may cancel your membership at any time by visiting the membership portal and following the cancellation instructions. Cancellation will take effect at the end of your current billing period.
- Refunds: We do not offer refunds for any partially used billing periods. However, you will continue to have access to the services until the end of your paid period.
- Duration: Your membership will continue until it is terminated by either you or Emery & Partners.
- Termination by User: If you cancel, your membership will continue until the end of your current billing cycle, and no further charges will be made.
- Termination by Emery & Partners: We may terminate or suspend your membership immediately, without prior notice or liability, if you fail to comply with these T&Cs, engage in conduct that we deem harmful, or fail to make a timely payment.
6. User Responsibilities
- Proper Use: You agree to use the services provided by Emery & Partners in a lawful manner. You must not use the membership for any illegal or unauthorized purpose.
- Account Security: You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities conducted under your account.
7. Liability Limitations
To the maximum extent permitted by law, Emery & Partners will not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the membership services, including but not limited to information provided by our services, such as AI chatbot interactions provided by third-party services or access to our knowledge base.
8. Modifications to T&Cs
We may update these T&Cs from time to time. We will provide notice of any material changes, and continued use of your membership will constitute acceptance of the new terms.
9. Data Protection
Your personal data will be processed in accordance with our Privacy Policy, which is available on our website. By agreeing to these T&Cs, you also agree to our use of your data as described in the policy.
10. Contact Information
If you have questions about these T&Cs or your membership, please contact us at partners@emeryandpartners.com.